By Sarah Chen
Published · Updated
Quick Summary
eFile.com is an IRS-authorized e-file provider that offers affordable tax preparation with a focus on simplicity. As an official IRS partner, eFile.com provides direct electronic filing with the IRS and state tax agencies. The platform covers most common tax situations at prices below the major brands, though the interface and support options are more limited. It's a functional, budget-friendly option for confident filers.
Score Breakdown
What We Like
- ✓ IRS-authorized e-file partner
- ✓ Affordable pricing
- ✓ Direct IRS e-filing
- ✓ Covers most common tax situations
- ✓ Free basic filing option
What Could Improve
- ✗ Interface is dated
- ✗ Limited customer support
- ✗ Fewer features than major competitors
- ✗ Can be confusing for first-time filers
Features
eFile.com supports federal and state e-filing for most common tax situations. W-2 and 1099 income handling. Standard and itemized deductions. Tax credits including earned income and child tax credits. Direct deposit for refunds. Extension filing. Prior year return access.
Pricing
Basic federal filing is free for simple returns. Deluxe at $27 covers more complex situations. Premium at $47 includes all tax situations. State filing at $28 per state. Prices are competitive, though the basic free tier is limited. Bundle options occasionally available for savings.
Usability
eFile.com's interface is functional but dated compared to modern competitors. The step-by-step process covers tax situations adequately but with less guidance than TurboTax or H&R Block. Error checking is basic. The mobile experience is limited — desktop is recommended. Support is primarily through FAQ and email.
Key Specifications
| Starting Price | Free / $27+ |
| Free Filing | Basic returns |
| State Filing | $28/state |
| Expert Help | Email only |
| Accuracy Guarantee | Yes |
| Audit Support | No |
| Import | Manual entry |
Final Verdict
eFile.com is a budget option for experienced filers who don't need a premium interface or extensive support. The IRS authorization provides legitimacy, and the pricing is competitive. However, for just a few dollars more, FreeTaxUSA offers free federal filing with a better experience. eFile.com fills a niche but faces stiff competition.